How to book gas refill by IVRS on phone

You can use either your land line or Mobile Phone for booking

Bella Vista Belagavi

1. Dial 9483823456 – HP Gas

8970024365 – Indane Gas
9483356789 –
Bharat Gas

2 Choose language option 1- Kannada 2 – English 3 – Hindi

3 Enter landline phone number (0831+phone number) of your Distributor ( After the distributor and Consumer number are identified properly, the system will then ask for the option of refill booking and for other services.
Note the options Press 1 –is for Refill booking, Press 2 is for Complaint and Press 3 is for Enquiry of last booking

4. You will listen name of your Distributor Agency, please Confirm

5 Enter your Consumer Number – ( If the consumer number is 12345, then dial 12345 and if consumer number is A12345, then also dial 12345 – you will get option to choose) You have to enter only correct number. In case you are not aware of correct Consumer Number please refer your Last Refill Cash Memo or Contact Distributor)

6. Confirm consumer number

7. Choose options : Refill Booking/Complaint/enquiry of last booking/personal settings

8. When you choose Refill Booking option, you will listen confirmation of booking along with reference number.

9. If you are booking through a Mobile phone, you will get Booking Reference through SMS .

Next time booking is now easiest:

In this way of booking, REGISTRATION option is also provided (after booking confirmation) to facilitate next time booking. If you get registration of your Phone/Mobile, you do not have to enter your Distributor’s number and consumer number in future. Thus you may dial directly on the IVRS number and book refill, etc.

10. Simply call on
9483823456 – HP Gas

8970024365 – Indane Gas
9483356789 –
Bharat Gas

and gas is booked !

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  1. Mobile app for Android & iphones

    Book Your LPG Refill Cylinder with Mobile App on Android & iphones and do much more…

    A Mobile application now available for LPG consumers on Android and iphones with options to book Refill cylinder, to register request for second cylinder, log a complaint, check the history of refill supplies received, to put a request for surrender of connection and also rate your distributor.

    The Mobile Application is presently available for Android phones in the Google play store and for iphones on Apple Store.

    INSTALLATION OF PROGRAM
    Go to – PLAY STORE – search for ‘HPGas’
    Install the application by selecting ‘HPGas’

    ACTIVATION
    Once application is downloaded, take following steps for its activation. Press activate – It will ask for:
    Distributor Code (Available on Transparency Portal)
    Consumer no
    Mobile no

    Submit the details.

    You will receive an SMS with the activation code on your mobile.

    After receiving activation code, application on mobile is to be launched and activation code to be fed.

    It will also ask to give your own security code (a password) so that at later stage whenever this application is used, it will ask for your security code, verify the same and allow you to use the options.

    THE ABOVE MENTIONED STEPS ARE A ONE TIME EXERCISE ONLY.

  2. SMS

    Refill booking through SMS

    This facility is available to all HPGas Customers of all states. To avail the facility, please follow the steps given below:
    One time register your Mobile number in HP ANY TIME number of the state. For Registering your mobile number , please send SMS to the HP ANY TIME number
    HPDistributorPhoneNumberWithStdCodeConsumerNumber

    For Refill Booking(through SMS) Type HPGAS and send to HP ANY TIME No. of the State.

    When you book for refill cylinder, you will receive an SMS confirming the Booking of refill cylinder with booking reference number along with pending refill booking cleared date.

    When cash memo of your refill booking generated by the distributor, you will receive an SMS with cash memo No. date, type of cash memo (subsidised / non-subsidised) and it’s amount.

    When the cylinder is delivered, you will receive an SMS confirming the delivery of the refill cylinder with delivery date and cash memo No.

  3. Message from HP
    IVRS
    Book your LPG refill cylinder at YOUR convenience on IVRS 24×7
    Now we bring to you IVRS facility for refill booking. The benefits of using IVRS for refill cylinder booking are many:
    You can book the cylinder at your convenience 24 x 7 on all 365 days
    No extra charges
    You can choose the language – Option of Local Language / Hindi / English is available
    You will receive Confirmation of Booking through SMS
    You will also receive Confirmation of Delivery through SMS

    HP Gas consumers can call up from a landline/mobile and book their refill/register their complaint (by entering their Distributor Telephone Number and Consumer Number).

    For unregistered customer
    1.Make call to the IVR Number.
    2.Select your language option
    3.Enter the dealer land line number without STD Code
    4.Enter the consumer Number
    5.Enter 1 for book refill.
    6.If the booking done successfully, then the IVR System will play the booking number and ask for set the called number as personal registration.
    7.Your mobile No. now can be registered by pressing 1

    For registered user
    1.Make call to IVR Number
    2.Confirm your consumer number
    3.Enter 1 for book refill
    4.If the booking done successfully, then the IVR System will play the booking number note down the booking number

    When you book for refill cylinder by using mobile, you will receive an SMS confirming the Booking of refill cylinder with booking reference number along with pending refill booking cleared date.

    When cash memo of your refill booking generated by the distributor, you will receive an SMS with cash memo No. date, type of cash memo (subsidised / non-subsidised) and it’s amount.

    When the cylinder is delivered, you will receive an SMS confirming the delivery of the refill cylinder with delivery date and cash memo No.

    REGISTRATION IS ONE TIME EXERCISE. SYSTEM RECOGNISES YOUR NUMBER IN FUTURE ONCE REGISTERED THEREFORE SYMPLIFIED BOOKING PROCESS CAN BE AVAILED.

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