How to pay HESCOM bills online

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By uday

A Step-by-Step Guide to Paying HESCOM Bills Online

Since March 10, 2024, HESCOM’s official website underwent an update, rendering the old site non-functional. However, a new link has been discovered, providing a solution for online bill payments.

The new link,, boasts a fresh interface and an updated Billdesk payment gateway, ensuring a seamless payment experience for users also one can use App based payment solutions like Gpay, Paytm etc.

Step 1: Accessing the HESCOM Online Payment Portal

Step 2: Logging In

  • Once the page loads, you’ll find yourself on the HESCOM login page.
  • Enter your credentials, including your username and password.
  • Click on the ‘Login’ button to proceed.
hescom online bill

Step 3: Navigating the Interface

  • Upon successful login, you’ll be directed to the homepage of the HESCOM online portal.
  • Take a moment to familiarize yourself with the new interface, which offers a refreshed look and user-friendly navigation.
  • Hit the Pay button

Step 4: Selecting Payment Option

  • Locate the section for bill payment options.
  • Choose your preferred payment method. It is recommended to use UPI or Rupay cards to avoid service charges.
Mode of PaymentBill Amount (in Rs.)MDR /Convenience Charges + GSTTo be borne by
Debit CardLess than or equal to Rs. 20000.40% of Bill Amount (As per RBI Guidelines)Consumer
0.80% of Bill AmountConsumer
Rupay Cardirrespective of Bill AmountAt Present NIL as per RBI Guidelines
Credit CardOn the Bill Amount0.75% of Bill AmountConsumer
Net BankingIrrespective of Bill AmountRs 3 Per TransactionConsumer
UPIIrrespective of Bill AmountAt Present NIL as per RBI Guidlines

Step 5: Making the Payment

  • Once you’ve entered the required details, proceed to the payment gateway.
  • Follow the prompts to complete the transaction securely.
  • If you’re using UPI or Rupay cards, you’ll enjoy a zero-service charge, making it the most cost-effective option.

Step 7: Confirmation and Receipt

  • After the payment is processed successfully, you’ll receive a confirmation message on the screen.
  • Additionally, you may receive an email or SMS confirmation of the transaction.
  • Be sure to save or print the receipt for your records.

The new interface is quite quick.

With the new HESCOM online payment portal, customers can conveniently settle their electricity bills from the comfort of their homes. The updated interface and payment gateway ensure a smooth and hassle-free experience. By opting for UPI or Rupay cards, users can avoid service charges, making online bill payment a cost-effective choice. Embrace the convenience of online bill payment with HESCOM’s revamped platform.

Also, the App based payment seems to be working so one can pay from there as well.

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